Evaluation of the use of ICT in the management of secondary schools: the Mashishila circuit in Mpumalanga
Keywords:
Education, capacity building, ICT, innovation, innovations, legislation, organizational management, regulations, secondary schooling, schooling, skills, skill acquisition, technology, South AfricaAbstract
In this information and communication technology (ICT) era, any business transaction can now be effectively and efficiently carried out to realise organisational goals. The rationale for this paper is that despite the realisation that support is provided by the Department of Education through the purchase of ICT infrastructure, these resources remain underutilised and therefore become obsolete. Thus, this study aimed to evaluate the use of ICT in the management of secondary schools in the Mashishila Circuit, Mpumalanga, South Africa. A quantitative research method is used to analyse data. In order to achieve this objective, the researcher employed purposive sampling, where 77 respondents from senior management teams (SMT) were drawn from the Mashishila Circuit, which had a total population size of 152 staff members. The researcher collected data using a questionnaire that was tested to generate relevant data.
The results of the study reveal that there is sufficient evidence to suggest that ICT for management is being used in some secondary schools of the Mashishila Circuit, but the number of users is insignificant. It also revealed that several factors negatively impact on the senior managers’ willingness to use ICT for management in schools. These are dealt with by the various authorities, including the Department of Education (DoE) and education officers. The study recommends future enquiry that deals with an integrated system incorporating school management with the education district and regional offices, through comprehensive training and empowerment, specifically focusing on the use of ICTs in the management of secondary schools. The study also recommends the use of COBIT and ITIL software in secondary schools to enhance the use of ICT in management.
To cite: Kamalizeni, A. & Naidoo, K. (2018). Evaluation of the use of ICT in the management of secondary schools: the Mashishila circuit in Mpumalanga. Journal of Management & Administration (2018/2), 99–134. https://hdl.handle.net/10520/EJC-128dc784cd
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Copyright (c) 2023 Aubrey Kamalizeni, Karuguranan Naidoo
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