2020

View 2020

Published: 2020-12-01

Editorial

Editorial

Enslin J. van Rooyen

ii–iii
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Research Articles

Investigation into the effectiveness of leadership styles in the performance and retention of millennials

Cohen Nathan Appanah, Alan Sathiaseelan Pillay

1–23
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Customer loyalty among fast-moving South African consumer goods wholesalers

Thabile Dube, Muhammad Hoque

25–43
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Integrating offline and online platforms for seamless banking experience

Izekiel Nohumba, Clemence Nyambuya, Getrude Nyambuya

45–72
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Employee disengagement from the perspective of frontline employees: a hotel case study in Zimbabwe

Moment Bhebhe

73–100
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Exploring challenges, opportunities and prospects associated with higher education student funding in the context of South Africa

Austin Musundire, Obediah Mumanyi

101–122
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Globalisation and security in Sub-Saharan Africa

Olatunji Eniola Sule, Edwinah Amah

123–137
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Cloud computing: a success model for South African private hospitals

Aubrey Kamalizeni, Collin Kamalizeni, Sanjay Ranjeeth

1–17
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Customer relationship management technologies, service quality and customer loyalty in the hotel industry in Uganda

Muhammed Ngoma, Naluwooza Ruqqaiya, Musa Bukoma Moya, Peter Dithan Ntale

19–48
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The prevalence and management of occupational stress in a distressed economic environment: the case of Zimbabwe

Ruth Mubanga, Cleopas Njerekai

49–71
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Symptoms of a failing system: national emergency management agency and disaster management in Nigeria after two decades

Taiwo Oladeji Adefisoye, Akinsola Alaba Agagu

73–106
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The impact of social networks policy within the South African government departments

Annastasia Noko Moloto, Sharol Mkhomazi, Zeleke Worku

107–122
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Exploring a channel partnership strategy for improved market share of ICT providers in South Africa

Warren Ansell, Gavin Chapman

123–163
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